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Omsk region Measures of state support for the families of soldiers of the SVO
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Review of citizens appeals for 2017


INFORMATION
about citizens' appeals received by the Legislative Assembly of the Omsk Region in 2017


Citizens' appeals   
  Qu. 1      
 Qu. 2     
 Qu. 3     
 Qu. 4     
 2017    
 %         
Total number of requests received
  206
 253
 179
 294
 932
 100
             including at personal receptions
  33
 26
 27
 53
 139
 14,91
Personal receptions held
  8
 5
 5
 14
 32
 -
Total questions received
in requests
 212
 253
 182
 303
 950
 100
Repeated requests received
  3
 2
 -
 -
 5
 0,53
Of the total number of requests:
             - written requests
  150
 107
 113
 113
 483
 51,82
             - Internet requests
  27
 125
 46
 136
 334
 35,83
             - oral appeals
  29
 21
 20
 45
 115
 12,33
Of the total number of requests:
             - statements
  202
 249
 174
 276
 901
 96,67
             - offers
  -
 3
 4
 17
 24
 2,57
             - complaints
  4
 1
 1
 1
 7
 0,75
Of the total number of requests:
             - personal
  187
 233
 169
 279
 868
 93,13
             - collective
  16
 19
 10
 11
 56
 6
             - anonymous
  3
 1
 -
 4
 8
 0,85
Of the total number of requests received:
             - from Omsk
  115
 129
 94
 167
 505
 54,18
             - from the regions of the region
  55
 94
 44
 93
 286
 30,68
             - from other regions
  36
 29
 41
 34
 140
 15,02
Social status of citizens:
working/employee
  68
 163
 77
 154
 462
 49,57
pensioner
  78
 59
 54
 74
 265
 28,43
unemployed/temporarily unemployed
  5
 3
 2
 8
 18
 1,93
pupil/student
  -
 2
 1
 1
 4
 0,42
other
  49
 23
 42
 53
 167
 17,91
Special categories of appeals:
received from deputies of representative bodies of municipal authorities
 4
 3
 3
 4
 14
 1,5
received from the State Duma deputies
  2
 -
 -
 -
 2
 0,21
 
disabled due to illness
  7
 6
 1
 7
 21
 2,25
large family
  4
 27
 5
 21
 57
 6,11
participant/disabled person of the Great Patriotic War
  2
 -
 -
 -
 2
 0,21
single-parent family
  1
 1
 1
 -
 3
 0,32
orphan child
  1
 1
 -
 1
 3
 0,32
Topics of questions:
social protection of the population
  36
 13
 16
 27
 92
 9,68
Science. Education
  17
 24
 22
 8
 71
 7,47
public utilities and road infrastructure
  14
 37
 5
 39
 95
 10
housing
  19
 5
 12
 16
 52
 5,47
health care
  15
 4
 7
 10
 36
 3,78
state and politics
  9
 16
 27
 17
 69
 7,26
law enforcement system
  19
 5
 8
 15
 47
 4,94
Culture. Information. Religion
  13
 20
 11
 14
 58
 6,1
Agriculture. Land use
  10
 25
 25
 68
 128
 13,47
labor and employment issues
  11
 4
 8
 15
 38
 4
economics, finance
  3
 3
 2
 9
 17
 1,78
transport
  5
 9
 1
 1
 16
 1,68
ecology
  1
 31
 3
 3
 38
 4
industry
  -
 1
 2
 1
 4
 0,42
awarding, entry into and exit from the Russian Federation, pardon
  -
 1
 2
 -
 3
 0,31
trade and catering
  1
 2
 -
 -
 3
 0,31
connection
  -
 -
 -
 1
 1
 0,1
architecture, capital construction
  3
 8
 2
 8
 21
 2,21
national policy
  -
 -
 1
 1
 2
 0,21
other questions
  36
 45
 28
 50
 159
 16,73
The result of resolving the issues raised in the appeals:
explained
  142
 174
 115
 227
 658
 69,26
satisfied
  30
 37
 21
 33
 121
 12,73
considered, forwarded to the case
  27
 24
 34
 34
 119
 12,52
sent without control
  13
 18
 12
 4
 47
 4,94
under control
  -
 -
 -
 5
 5
 0,52

INFORMATION
on citizens' appeals received by the Legislative Assembly of the Omsk Region in the first half of 2017


Citizens' appeals
1st quarter
2nd quarter
I half year
%
Total number of requests received
206
253
459
-
     including at personal receptions
33
26
59
12,85
Personal receptions held
8
5
13
-
Total number of questions received in requests
212
253
465
-
Repeated requests
3
2
5
1,08
Of the total number of requests:
      - written requests
150
107
257
55,99
      - Internet requests
27
125
152
33,11
      - oral appeals
29
21
50
10,89
Of the total number of requests:
       - statements
202
249
451
98,25
       - complaints
4
1
5
0,78
       - offers
-
3
3
0,65
Of the total number of requests:
       - personal
187
233
420
91,5
       - collective
16
19
35
7,6
       - anonymous
3
1
4
0,87
Of the total number of requests:
       - from Omsk
115
129
244
53,15
       - from the regions of the region
55
94
149
32,46
       - from other regions
36
29
65
14,16
Social status of citizens who applied to the Legislative Assembly of the Omsk Region:
working/employee
68
163
231
50,32
pensioner
78
59
137
29,84
unemployed/temporarily unemployed
5
3
8
1,74
student
-
2
2
0,43
other
49
23
72
15,68
Special categories of appeals:
Received from deputies of representative bodies of local self-government
4
3
7
1,52
Received from deputies of the State Duma of the Federal Assembly of the Russian Federation
2
-
2
0,43
The citizens who applied to the Legislative Assembly of the Omsk Region belong to the following categories of privileges:
large family
4
27
31
6,75
disabled due to illness
7
6
13
2,83
disabled person and participant of the Great Patriotic War
2
-
2
0,43
single-parent family
1
1
2
0,43
orphan child
1
1
2
0,43
Topics of questions:
public utilities and road infrastructure
14
37
51
10,96
social protection of the population
36
13
49
10,53
Science. Education
17
24
41
8,81
Agriculture. Land use
10
25
35
7,52
Culture. Information. Religion
13
20
33
7,09
ecology
1
31
32
6,88
state and politics
9
16
25
5,37
housing
19
5
24
5,16
law enforcement system
19
5
24
5,16
health care
15
4
19
4,08
labor and employment issues
11
4
15
3,22
transport
5
9
14
3,01
architecture, capital construction
3
8
11
2,36
economics, finance
3
3
6
1,29
trade and catering
1
2
3
0,64
industry
-
1
1
0,21
rewarding. Entry into the Russian Federation, exit from the Russian Federation. Pardon.
-
1
1
0,21
other questions
36
45
81
17,41
Of the total number of questions:
explained
138
169
307
66,02
satisfied
30
37
67
14,4
considered, forwarded to the case
27
24
51
10,96
sent without control
13
18
31
6,66
under control
4
5
9
1,93



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