National projects of Russia.
Omsk region
Measures of state support for the families of soldiers of the SVO
Electronic reception

In the electronic reception you will be able to send an appeal to the Legislative Assembly of the Omsk region in the form of an electronic document

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Handling requests

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Review of citizens appeals for 2015


INFORMATION
about the appeals of citizens received by the Legislative Assembly of the Omsk region in 2015


Citizens' appeals
Qu. 1
Qu. 2
Qu. 3
Qu. 4
2015
%
Total number of requests received
222
167
119
133
641
 
             including at personal receptions
29
35
30
53
147
22,93
Personal receptions were held
6
6
4
11
27
 
Repeated requests have been received
1
-
3
-
4
0,62
In total, there were questions
in the appeals
223
167
122
136
648
 
Out of the total number of requests:
           
             - written requests
104
110
72
57
343
53,51
             - oral appeals
29
39
30
57
155
24,18
             - online appeals
89
18
17
19
143
22,3
Out of the total number of requests:
           
             - applications
217
155
115
126
613
95,63
             - offers
4
10
2
6
22
3,43
             - petition
1
2
2
1
6
0,93
Out of the total number of requests:
           
             - personal
208
147
110
126
591
92,19
             - collective
13
20
8
7
48
7,48
             - anonymous
1
-
1
-
2
0,31
Out of the total number of requests received:
           
             - from Omsk
181
101
78
82
442
68,95
             - from the districts of the region
29
54
30
39
152
23,71
             - from other regions
11
12
10
12
45
7,02
The social status of citizens:
           
employee/employee
135
71
64
60
330
51,48
retiree
31
51
30
43
155
24,18
unemployed/temporarily unemployed
20
5
2
7
34
5,3
pupil/student
7
3
2
-
12
1,87
other
28
35
20
16
99
15,44
Special categories of appeals:
           
received from deputies of representative bodies of municipal authorities
1
1
1
7
10
1,56
received from deputies of legislative/
representative bodies of state power
-
1
-
-
1
0,15
Citizens belonging to preferential categories:
           
disabled due to illness
7
14
8
12
41
6,39
participant/disabled person of the Great Patriotic War
1
2
3
2
8
1,24
large family
4
2
-
1
7
1,09
single-parent family
1
1
-
1
3
0,46
widows/orphans of the Great Patriotic War
2
-
-
-
2
0,31
combatant
-
1
1
-
2
0,31
orphan child
-
-
-
1
1
0,15
Topics of questions:
 
 
 
 
 
 
Science. Education
44
39
37
20
140
21,6
housing
13
11
11
17
52
8,02
public utilities and road infrastructure
7
10
8
9
34
5,24
social protection of the population
7
11
5
10
33
5,09
health care
4
7
6
8
25
3,85
Culture. Information. Religion
8
6
2
9
25
3,85
Agriculture. Land use
10
3
3
8
24
3,7
law enforcement system
9
1
3
9
22
3,39
labor and employment issues
8
3
4
3
18
2,77
state and politics
3
4
2
6
15
2,31
economics, finance
4
4
2
3
13
2
transport
-
1
1
5
7
1,08
architecture, capital construction
-
3
2
1
6
0,92
trade and catering
-
1
2
2
5
0,77
ecology
-
2
1
1
4
0,61
awarding, entry into and exit from the Russian Federation, pardon
-
-
2
2
4
0,61
industry
-
1
1
-
2
0,3
citizenship
-
1
1
-
2
0,3
connection
-
-
1
-
1
0,15
military service
-
1
-
-
1
0,15
other questions
106
58
28
23
215
33,17
The result of resolving the issues raised in the appeals:
           
explained
139
70
46
68
323
49,84
satisfied
33
53
31
31
148
22,83
sent without control
38
37
28
20
123
18,98
considered, forwarded to the case
13
7
14
8
42
6,48
under control
-
-
3
9
12
1,85

INFORMATION
on citizens' appeals received by the Legislative Assembly of the Omsk Region in the first half of 2015


Citizens' appeals
1st quarter
2nd quarter
1st half of the year
%
Total number of requests received
222
167
389
100
     including at personal receptions
29
35
64
16,45
Personal receptions held
6
6
12
 
Total number of questions received in requests
223
167
390
100
 Repeated requests    
 Of the total number of requests:    
   - written requests 104 110 214 55,01
   - oral appeals 29 39 6817,48 
   - Internet requests 89 18 107 27,5
Of the total number of requests: 
 
 
 
  - statements 217 155 372 95,62
  - offers 4 10 14 3,59
   - complaints 1 2 3 0,77
Of the total number of requests:
       - personal
208
147
355
91,25
       - collective
13
20
33
8,48
       - anonymous
1
-
1
0,25
Of the total number of requests received:
       - from Omsk
181
101
282
72,49
       - from the regions of the region
29
54
83
21,33
       - from other regions
11
12
23
5,91
Social status of citizens who applied to the Legislative Assembly of the Omsk Region:
working/employee
135
71
206
52,95
pensioner
31
51
82
21,07
unemployed/temporarily unemployed
20
5
25
6,42
student
7
3
10
2,57
other
28
35
63
16,19
Special categories of appeals:
Received from members of legislative bodies
-
1
1
0,25
Received from deputies of representative bodies of local self-government
1
1
2
0,51
The citizens who applied to the Legislative Assembly of the Omsk Region belong to the following categories of privileges:
disabled due to illness
7
14
21
5,39
large family
4
2
6
1,54
disabled person and participant of the Great Patriotic War
1
2
3
0,77
widows/orphans of the Great Patriotic War
2
-
2
0,51
single-parent family
1
1
2
0,51
combatant
-
1
1
0,25
Topics of questions:
Science. Education
44
39
83
21,28
housing
13
11
24
6,15
social protection of the population
7
11
18
4,61
public utilities and road infrastructure
7
10
17
4,35
Culture. Information. Religion
8
6
14
3,58
Agriculture. Land use
10
3
13
3,33
health care
4
7
11
2,82
labor and employment issues
8
3
11
2,82
law enforcement system
9
1
10
2,56
economics, finance
4
4
8
2,05
state and politics
3
4
7
1,79
architecture, capital construction
-
3
3
0,76
ecology
-
2
2
0,51
industry
-
1
1
0,25
transport
-
1
1
0,25
trade and catering
-
1
1
0,25
citizenship
-
1
1
0,25
military service
-
1
1
0,25
other questions
106
58
164
42,05
Of the total number of questions:
explained
139
68
207
53,07
satisfied
33
52
85
21,79
sent without control
38
37
75
19,23
considered, forwarded to the case
13
7
20
5,12
under control
-
3
3
0,76




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